3 CRM Secrets for Killer Results

Growth Brews - Issue #023

Shooting instructor with rifle and scope

Picture this: a battlefield where an army charges forward, blindly firing shots in every direction, hoping to hit their target. 

Sure, they might win the battle, but the cost? It’s off the charts. 

Resources are drained, morale is in the gutter, and the losses? Let’s just say they’re staggering.

This is exactly how many companies approach their email marketing—spraying and praying, sending out mass emails to their entire list, hoping someone will bite. 

Yeah, they might get a few sales, but at what cost?

Now, there's also the sniper. This person is cool, calm, and collected. 

They know their target inside out. They wait for the perfect moment, take aim, and—bam!—one shot, one hit. Minimal effort, maximum impact.

This sniper? That’s the company that gets it. 

They understand their audience, strategically crafting and sending emails that hit the mark every time.

In this newsletter, I’m going to show you how to get closer to becoming a sniper. 

We’ll explore the top 3 must-have CRM automations that will turn your chaotic battlefield into a well-calculated operation. 

Get your best mug and get ready to make every shot count.

Engagement Tiers to Trigger Email Sequences

Your email list is like a battlefield. Some folks are on the front lines, ready to take action (buy), while others are hanging back, still figuring things out (need nurturing). 

If you push everyone to act now, you’ll end up with casualties—people unsubscribing or just plain ignoring your emails. 

That’s where engagement tiers come in.

They’re like your secret weapon. They help you send the right message to the right people at the right time.

In my 4 CRM Optimization Secrets, I flag segmentation as the number one strategy. And guess what? It’s not just theory—it’s proven by results.

No more wasting time, no more one-size-fits-all messages. 

Instead, you’re delivering value right when it matters most, making your sales process efficient, and human-centered.

To find your engagement tiers, ask yourself:

  • Who’s opening your emails consistently? These folks are paying attention. They might be ready for a direct offer or something a bit more personal.

  • Who’s clicking on links? These are your explorers. They’re interested but might need a little more nurturing before they commit.

  • Who’s downloading resources or signing up for webinars? This crew is actively seeking value from you. They’re showing strong buying signals and could be ready for a sales-focused push.

  • Who’s been quiet for a while? These folks haven’t engaged recently. They might need a re-engagement campaign or a softer touch to get back on track.

These questions will help you see patterns in your list—groups that are ready to move forward and those who need a little more guidance.

Interest-Based Content Automation

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